Who are we?

We help people preparing for release from HMP Norwich to live in Norfolk or Suffolk, who are having problems with their housing, money, social connections, or work. 

We work with people at their own pace to help them get back on track, giving them the time and space to talk about what's going on. We support them to build on the skills they already have, to work out a plan to deal with whatever is worrying them.

What we do

Below are a few examples of some things we can do that people have found useful:

• advice and support to speak to housing providers, local councils and, if neccessary, seek specialist advice, e.g. Shelter or domestic abuse services
• information and support to visit specialist financial advice services, e.g. Citizens Advice Bureaux (CAB)
• assistance and support to register with a GP or information on how to access specialist advice services, e.g. mental health / substance use services 
• support in court and liaising with solictiors / probation
• discuss oppotunities for work / education / volunteering and where to find them
• connect with local community resources, e.g. food banks / social groups

Referrals
Referrals to Through The Gate can only be accepted from NSFT staff at HMP Norwich.

Please note that, unfortunately, we are unable to respond to self-referrals or referrals from other agencies.

How to get in touch with us 

You can give us a call between 9am and 5pm, Monday to Friday, on 07909 256 215.